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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I recently got married, changing name was so easy.

I recently got married, changing my name was easy. I just uploaded a copy of my marriage certificate abs they did the rest. No forms to fill in. Reviewed on: 15th February 2026

Chase is a great bank there savings system is really...

Chase is a great bank there savings system is really good I couldn’t recommend it more. I overall couldn’t be happier with my experience Reviewed on: 15th February 2026

Easy to use, goods rewards and interest rates

Easy to use, goods rewards and interest rates Reviewed on: 15th February 2026

Quick efficient customer service

Quick efficient customer service Reviewed on: 15th February 2026

Switching to Chase was the best move I've made for m...

Switching to Chase was the best move I've made for my finances. The app is incredibly intuitive, and their customer service is always spot on. Highly recommend! Reviewed on: 15th February 2026

Chase have been the most reliable banking service I...

Chase have been the most reliable banking service I have used yet. Their customer service is excellent and very helpful with any issues that arise. Their app is pleasantly easy and quick to use, transferring and organising my money in different savings accounts through the app is seamless and very helpful with organising my money. I would highly recommend Chase. Reviewed on: 15th February 2026

Great banking system

Simple online banking system with great customer support Reviewed on: 15th February 2026

Good communication, excellent platform

Good communication, excellent platform Reviewed on: 15th February 2026

Easy account to open go start up offers

Easy account to open go start up offers Reviewed on: 15th February 2026

Easy to bank with and user-friendly

Found setting up an account easy and straightforward. App is user friendly. Helps me with budgeting with the use of pots. Makes me feel safe, knowing that I can only use contactless payments a number of times before I need to use a pin. Customers services are easy to contact and very helpful. Reviewed on: 15th February 2026

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