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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Very good and easy to use app - savings account is g...

Very good and easy to use app - savings account is good with interest. Good rewards scheme such as cash back Reviewed on: 15th February 2026

Excellent customer service and really user friendly App

Excellent customer service and really user friendly App Reviewed on: 15th February 2026

I swapped to chase as the service provided was excep...

I swapped to chase as the service provided was exceptional Reviewed on: 15th February 2026

Easy to use / navigate the app (clear to read and a...

Easy to use / navigate the app (clear to read and a simple design) and quick to load data etc lots of different components and competitions which are easy to enter from your account. Reviewed on: 15th February 2026

user friendly and reliable

I don't like apps but Chase is user friendly and reliabl Reviewed on: 15th February 2026

Great since using a few years ago

Great since using a few years ago Reviewed on: 15th February 2026

Capitalised my money with Chase

So easy to set up - simple app to use online - ease to transfer to my chase savings account as well Reviewed on: 15th February 2026

They have innovative ways of helping you budget and...

They have innovative ways of helping you budget and save money through round ups. The spending insights feature is one of the best ways of keeping track of your spending by any banking app. Reviewed on: 15th February 2026

easy to use app and transfer money and make payments.

easy to use app and transfer money and make payments. Reviewed on: 15th February 2026

Had some issues with a fraudulent charge and the com...

Had some issues with a fraudulent charge and the company kept trying to take mine out my account. This happened around 8pm at night and I managed to get through to someone instantly and they sorted it all out within an hour. They recovered the money I had lost and helped make sure it didn’t happen again. Reviewed on: 15th February 2026

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