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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

It had been great so far.

It had been great so far. I have no complaints besides two things. First is the 1% cashback only being applied to everyday spending like grocery and travel. I much preferred when this applied to almost all spending. Secondly, the savings rate currently at 2.25% compared to what new customers are able to secure. Your interest rates aren't competitive and some other banks offer much better rates to existing customers Reviewed on: 15th February 2026

Top notch

Simplicity at it’s best, offering a great app and products Reviewed on: 15th February 2026

Easy app to use.

Easy app to use. Instant payment and messaging. Best of the best Reviewed on: 15th February 2026

Have used Chase now for a number of years and find i...

Have used Chase now for a number of years and find it very easy to pay my for purchases with via my iPhone. This means I don't have to carry a card around with me all the time. Everything is super intuitive. Would easily recommend it to others. Reviewed on: 15th February 2026

Very easy to use app excellent customer service spot on

Very easy to use app excellent customer service spot on Reviewed on: 15th February 2026

Definitely the best current account I've had

Definitely the best current account I've had. Seamless, frictionless design, super-fast customer service, all-round well made. And no silly fees like some other banks Reviewed on: 15th February 2026

The customer service is top notch

The customer service is top notch Reviewed on: 15th February 2026

Really good, helping manage my money

Really good, helping manage my money Reviewed on: 15th February 2026

Efficient and prompt service.

Efficient and prompt service. App always works. very prompt payment notification Reviewed on: 15th February 2026

Customer service as always been excellent when calle...

Customer service as always been excellent when called upon. Reviewed on: 15th February 2026

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