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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great bank, which offers excellent AER% on their sav...

Great bank, which offers excellent AER% on their savings accounts. Reviewed on: 15th February 2026

A delight to deal with, every time.

Since being with Chase, over three years now, I have enjoyed a level of customer service and help that stands head and shoulders above everyone else, especially when there have been disputed payments. They are always quickly available by phone and I can honestly say each call has been most positive and helpful to a surprising degree. I am very quick to recommend Chase to all friends and relatives. Reviewed on: 15th February 2026

Innovative things like 1% cashback, auto rounding de...

Innovative things like 1% cashback, auto rounding debit transactions and savings the roundup. Easy to use app Reviewed on: 15th February 2026

Excellent

Very good service provided by Chase and a first class app that is easy to use. Also great products to choose from such as Credit Card and Nutmeg. Finally, Chase are a major player in world banking and part of JP Morgan. Reviewed on: 15th February 2026

Chase makes banking incredibly easy and stress-free.

Chase makes banking incredibly easy and stress-free. I can contact someone immediately if there’s an issue and I’ve never been unhappy with the resolution. Chase treats its customers like humans, rather than just numbers. So happy I switched! Reviewed on: 15th February 2026

Easy banking

A simple to use debit card facility with east linkage to savings products Reviewed on: 15th February 2026

Chase provide a great current account which is easy...

Chase provide a great current account which is easy to use whilst travelling. I like how easy it is to move money between my current account and savings and the app is great at seeing everything in a single place. Reviewed on: 15th February 2026

Very easy bank to use, I have had a positive experie...

Very easy bank to use, I have had a positive experience with Chase Reviewed on: 15th February 2026

Chase app

Good service. Easy to use app. I would recommend Chase to my family and friends. Reviewed on: 15th February 2026

Easy to use App.

Easy to use App. Transfers completed in seconds. Reviewed on: 15th February 2026

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