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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Excellent service.

When I have had to call Chase they have been really helpful, friendly and professional. The App is simple to use and generally can answer any questions I might have. Reviewed on: 28th February 2025

Logical Trustworthy Modern banking.

Easy to use, logical banking. Swift and efficient but with good trustworthy financial advice. Fantastic in app design with structure and clear direction, banking for the modern day! Reviewed on: 28th February 2025

So easy to use.

The banking app is so easy to use and you get rewards as well. Reviewed on: 28th February 2025

The bast bank account anyone could want.

From the moment I opened my account everything has been easy ,straight forward and the best bank account I’ve ever had. Bank to bank transfers easy. Opening savings accounts easy. Internal transfers easy. Reviewed on: 28th February 2025

Great service , any issues and it’s fairly easy to t...

Great service , any issues and it’s fairly easy to talk to customer service Reviewed on: 28th February 2025

Excellent bank.

Excellent bank. The app is easy to use and very easy to manage my accounts Reviewed on: 28th February 2025

They ve been very responsive and helpful

They ve been very responsive and helpful Reviewed on: 28th February 2025

Everything is kept nice and simple and so easy to un...

Everything is kept nice and simple and so easy to understand. Reviewed on: 28th February 2025

Trusted provider

Online platform is easy to use , and customer service very efficient Reviewed on: 28th February 2025

Great, very happy

Great for travelling. So easy, secure and convenient to use. Can’t wait for the Chase credit card. Earning cashback is a great perk. Reviewed on: 28th February 2025

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