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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Nice customer service.

Nice customer service. Will surely recommend. Reviewed on: 28th February 2025

Easy to operate phone app, Staff quickly respond to...

Easy to operate phone app, Staff quickly respond to queries. Does everything I need from a bank without superfluous fluff. Even get interest on a current account plus cashback on purchases. Reviewed on: 28th February 2025

Chase bank is the best bank I’ve ever been with and...

Chase bank is the best bank I’ve ever been with and the savings account has a fantastic rate too Reviewed on: 28th February 2025

I love my Chase account, the Cashback feature and th...

I love my Chase account, the Cashback feature and the ease of opening the account in the first place. Reviewed on: 28th February 2025

An account I can trust.

I'm 57 years old and my Chase account is the first bank account I've ever had! Had it 2 years now and find everything straight forward and simple for a techniphobe, even managed to set up a saver account all by myself! At last something I can trust and rely on, thank you. Reviewed on: 28th February 2025

Great account

Great services always on hand to help with anything Reviewed on: 28th February 2025

Customer focused

I found the easy to use and their customer service fast and straight forward. The cash back is good and useful. Reviewed on: 28th February 2025

Exactly what I need from a bank

Exactly what I need from a bank, great service and interest rates Reviewed on: 28th February 2025

Chase bank are friendly and patient, ive had a few i...

Chase bank are friendly and patient, ive had a few issues and Chase were very good at helping me to sort them out Reviewed on: 28th February 2025

Arranged large payments to be made for a house purch...

Arranged large payments to be made for a house purchase. Customer service worked with me for error free transactions Reviewed on: 28th February 2025

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