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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy app, love the cash back on day to day...

Easy app, love the cash back on day to day purchases Reviewed on: 28th February 2025

Easy site to follow with information given in an eas...

Easy site to follow with information given in an easy to understand manner. Reviewed on: 28th February 2025

Efficient customer service and good banking service

Efficient customer service and good banking service Reviewed on: 28th February 2025

User friendly banking App

App is user friendly loads of additional features easy to set up payments and transfers between accounts. Reviewed on: 28th February 2025

Chase is the best

I love chase bank you can put as much as you want in savings and you get cash back every month Reviewed on: 28th February 2025

Feeling valued

Customer service advice has been relevant, swift and responsive. Reviewed on: 28th February 2025

Great bank easy to deal with Helpful when you contac...

Great bank easy to deal with Helpful when you contact them really excellent service Reviewed on: 28th February 2025

Bank in a phone

Easy to work with plus on hand or in hand when you have your phone in it Reviewed on: 28th February 2025

Excellent at supporting when problem with a supplier

When I had a problem with a payee they were really helpful and dealt with everything quickly and efficiently Reviewed on: 28th February 2025

Best bank I've used

App UI is easy to navigate, great rewards, notifications of transactions are fast and clear and fantastic customer service Reviewed on: 28th February 2025

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