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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Simply Awesome

Easy to use banking app, great customer service when you need it! Great return for your everyday spending. Making banking simplicity brilliant! Reviewed on: 28th February 2025

They have an account that pays interest on spending,...

They have an account that pays interest on spending, round-ups for higher rewards and their customer support has been so helpful with issues. They enable you to have multiple accounts or pots that mean you can separate your budget out effectively Reviewed on: 28th February 2025

bank, nice cash back, simple app to use, I wi...

Lovely bank, nice cash back, simple app to use, I wish there was a credit card for Chase too. I would definitely use this Reviewed on: 28th February 2025

I changed to Chase after two decades with the same h...

I changed to Chase after two decades with the same high street bank. I felt a bit scared to do so but I have found the app very simple and communication to be clear and user friendly Reviewed on: 28th February 2025

So easy to access

So easy to access. I like the rewards and ability to move money around. Reviewed on: 28th February 2025

What a bank!

Easy to move money in and out and great customer service. Cash back an added bonus. Reviewed on: 28th February 2025

Great cashback, quick service and easy to navigate.

Great cashback, quick service and easy to navigate. Reviewed on: 28th February 2025

I’ve had lots of different bank accounts and this is...

I’ve had lots of different bank accounts and this is far the best Reviewed on: 28th February 2025

Easy and reliable

Easy to use, friendly and quick customer support, consistent cashback programme. There is absolutely nothing to not like about Chase current account. The ad hoc rewards draw for various events always bring a smile to me when I see it. Feels like a good buddy on my smartphone. Reviewed on: 28th February 2025

Chase App is easy to use.

Chase App is easy to use. Easy to manage my money and the cashback really makes a difference. Reviewed on: 28th February 2025

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