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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good App

1% cashback is useful, Transcation is clear. The App is easy to use. Reviewed on: 28th February 2025

Great experience using chase.

Great experience using chase. Love rhe cashback on purchases. Easy to use app Reviewed on: 28th February 2025

Great service helpful and friendly staff on the phone.

Great service helpful and friendly staff on the phone. Reviewed on: 28th February 2025

Easy app to navigate

Very easy to navigate the app and being in my 70s that’s very important Reviewed on: 28th February 2025

up to day

Plenty of up to day information and good communication Reviewed on: 28th February 2025

Chase is so easy to use

Chase is so easy to use and I love the 1% cashback. Getting money for nothing is fantastic Reviewed on: 28th February 2025

Great account and excellent customer service.

I've only had 1 issue which was resolved quickly and easily. First class customer service. The account provides me with cash back and easy transactions. I'm very happy with Chase Bank. Reviewed on: 28th February 2025

It’s so easy to move money around from account to ac...

It’s so easy to move money around from account to account., via the App. Reviewed on: 28th February 2025

excellent bank, great app works well

excellent bank, great app works well Reviewed on: 28th February 2025

Awesome bank

Awesome everything.especislly the app Reviewed on: 28th February 2025

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