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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase are first class

Chase app is so easy to use and user friendly, the Banks comms is excellent and proactive. Reviewed on: 28th February 2025

I initially opened a current account with chase a fe...

I initially opened a current account with chase a few years ago and ended up completely moving my accounts over to them after realising how easy they are to use. Amazing Reviewed on: 28th February 2025

Great customer service.

Great customer service. Very clear and accurate app. Reviewed on: 28th February 2025

Excellent bank with brilliant rewards safe secure ba...

Excellent bank with brilliant rewards safe secure banking Reviewed on: 28th February 2025

Excellent app, and can pay in local currency abroad.

Excellent app, and can pay in local currency abroad. Have used in 7 countries so far with ease. Reviewed on: 28th February 2025

Easy to set up accounts.

Easy to set up accounts. Good return on .only. Reviewed on: 28th February 2025

Never had the slightest problem.

Never had the slightest problem since joining Chase. Reviewed on: 28th February 2025

Great systems and lovely cash back

Great systems and lovely cash back Reviewed on: 28th February 2025

Every time I encounter a problem or something I don'...

Every time I encounter a problem or something I don't understand, the customer service staff will answer my questions quickly and have a very good attitude. Reviewed on: 28th February 2025

Great bank.

Great bank. No issues whatsoever Reviewed on: 28th February 2025

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