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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Customer service excellent always reply straight away

Customer service excellent always reply straight away Reviewed on: 28th February 2025

Transparent banking with so many customer rewards !

Transparent banking with so many customer rewards !! Reviewed on: 28th February 2025

Great service, easy to use app and great exchange ra...

Great service, easy to use app and great exchange rates abroad. The offers of 1% cash back is great as well! The numberless card makes me feel secure with chase Reviewed on: 28th February 2025

I moved from starling chase...

I moved from starling to chase as it was recommended by my son. It’s fab. Reviewed on: 28th February 2025

Great online bank.

Great online bank. Easy to use. Would recommend to others. Reviewed on: 28th February 2025

Wonderful service chase

Great cash back great everything. Reviewed on: 28th February 2025

Excellent and dependable

It’s smoothly accessed and dependable Reviewed on: 28th February 2025

Easy to use hot and efficient in fraud checks

Easy to use hot and efficient in fraud checks Reviewed on: 28th February 2025

Unexplained transaction on account.

Unexplained transaction on account. Chase blocked any attempt to access funds and refunded a test transaction. Done in minutes professionally, no accusations and fully supportive to solve Reviewed on: 28th February 2025

Top Bank

Best bank bar none where nothing seems to be a problem Reviewed on: 28th February 2025

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