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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

No complaints.

i have had no complaints since opening my Chase account. Easy to navigate and, although the returns aren't as good as they were to start with, I have felt confident enough to recommend this account to friends and family and at least 5 have opened their own accounts. Reviewed on: 15th February 2026

Very user friendly app.

Very user friendly app. Account feels secure and easy to access. Outages / unavailability is flagged up ahead of time, in good time. Chase is my secondary current account (my primary current account is a UK high street account that my monthly salary goes into and direct debits / bills come out of) but the one that I use for daily spending because of the 1% cashback benefits and also I use the lack of an overdraft as a budgeting tool. Reviewed on: 15th February 2026

Best current account.

Very efficient, customer service great Reviewed on: 15th February 2026

First class all the way.

First class all the way. No complaints. Straightforward simple to navigate app. Friendly advisors on the phone if necessarry. Reviewed on: 15th February 2026

Chase are the Best

No charges for buying things abroad …..perfect, makes foreign travel even easier. The customer service is excellent, always someone to chat to when you need help. Reviewed on: 15th February 2026

Good cash back, excellent customer service, easy to use

Good cash back, excellent customer service, easy to use Reviewed on: 15th February 2026

The best of the best

Excellent customer service and communication and varied marketing strategy Reviewed on: 15th February 2026

Customer service is very attentive and assuring.

Customer service is very attentive and assuring. They've helped me whenever I had issues with some transactions in the past. Reviewed on: 15th February 2026

Reacted to and solved my problem quickly

Reacted to and solved my problem quickly Reviewed on: 15th February 2026

User friendliest banking app on the planet

Chase provides the most user friendly banking app on the planet. Straightforward, no hassle banking, yet with high security backing leaves the customer feeling protected Reviewed on: 15th February 2026

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