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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy bank to use, I have had a positive experie...

Very easy bank to use, I have had a positive experience with Chase Reviewed on: 15th February 2026

Chase app

Good service. Easy to use app. I would recommend Chase to my family and friends. Reviewed on: 15th February 2026

Easy to use App.

Easy to use App. Transfers completed in seconds. Reviewed on: 15th February 2026

Excellent online bank.

Excellent online bank. App is simple to use, allows integration with Nutmeg for savings/ISA accounts. Reviewed on: 15th February 2026

Excellent customer service

Whilst on holiday was charged twice for an entrance ticket. The retailer did not resolve. Once home contacted Chase who investigated and refunded my money. Reviewed on: 15th February 2026

Card for Anywhere

A friend recommended the card to me and since being accepted for one, have never looked back. The top-up savings and abroad use, i.e. Czech Republic and Kafelonia, Greece, are perfect. Reviewed on: 15th February 2026

Best Service

Always great service, quick and efficient. Reviewed on: 15th February 2026

Chase customer service is the best .

Chase customer service is the best from a bank I’ve ever experienced. Quick online support and also via the phone. Always so polite and helpful. Reviewed on: 15th February 2026

Chase is easy to use especially for overseas travel.

Chase is easy to use especially for overseas travel. I like the saving rates and extra interest you can earn on using the card. I have had no trouble finding my current account details and the app is very easy to use. Reviewed on: 15th February 2026

Travelling with Chase

I opened a Chase current account as I do a lot of travelling abroad. The fact that Chase do not charge for transactions when I am abroad is brilliant and I very often tell friends about this service when they are travelling. Excellent! Reviewed on: 15th February 2026

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