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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase a fantastic choice.

Chase gives me an opportunity to budget and save - using roung ups. I also get cash back for each purchase using my card. Customer service has always been fantastic, prompt and reassuring. The card does not have my bank details on it so I feel safe. Reviewed on: 26th February 2025

problem in the USA.

Had a problem while in the USA with my card, contacted help through the App and problem was sorted within the hour. Reviewed on: 26th February 2025

Pay in £1500/ month and get 1% back on purchases

Pay in £1500/ month and get 1% back on purchases to value of £15/month, you don't get that with high street banks, what's not to like? Reviewed on: 26th February 2025

Great bank amazing service outstanding app highly re...

Great bank amazing service outstanding app highly recommended Reviewed on: 26th February 2025

Always there to help or answer any questions.

Always there to help or answer any questions. Always get an immediate response. Reviewed on: 26th February 2025

Excellent bank and brilliant customer service.

Excellent bank and brilliant customer service. App is so easy to use! Reviewed on: 26th February 2025

Excellent app .

Excellent app . Easy to move money around. Cash back and monthly Round Up is a good idea Downside they have reduced all there top interest accounts. Reviewed on: 26th February 2025

Trouble free operation

Trouble free operation with handy message updates Reviewed on: 26th February 2025

Easy to use app with cash back on purchases.

Easy to use app with cash back on purchases. Convenient facility to transfer funds to and from saving. Reviewed on: 26th February 2025

Great functionality, ideal when travelling abroad fo...

Great functionality, ideal when travelling abroad for great exchange rates. Reviewed on: 26th February 2025

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