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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Simple easy to use app and quick support when needed...

Simple easy to use app and quick support when needed Reviewed on: 10th February 2025

Great App!

Great App! Regular improvements show they are listening to customers and act on feedback quickly. Has functions I never knew I needed but are super useful , like spending tracking for merchants. And best of all - it just all works, all the time ! Reviewed on: 10th February 2025

Outstanding

Very fast and efficient service. Reviewed on: 10th February 2025

Great communication and support, easy to speak to so...

Great communication and support, easy to speak to someone. Good benefits, very easy to use app Reviewed on: 10th February 2025

The app is way to navigate, everything is clear.

The app is way to navigate, everything is clear. The 1% cashback is also a good incentive to use this bank Reviewed on: 10th February 2025

Love Chase.

Love Chase. Have been a customer since it's launch in the UK. Was a customer back in the US. Reviewed on: 10th February 2025

Quick & easy banking

Very easy to set up & once set up extremely fast & efficient to transfer money from other Chase accounts or from others banks. Find the immediate notification of of any transactions very useful. I like the security that you have to put in your actual code after 10 transactions. Able to see all transactions on line very quickly. Reviewed on: 10th February 2025

Brilliant online bank

Live the app love the information updates sent Reviewed on: 10th February 2025

Extremely easy to use.

Extremely easy to use. Reach out proactively if they think something isn't right. I love being able to move money around on the go. Reviewed on: 10th February 2025

Great cash back function

What I like about Chase Current account is the cash back feature giving you the opportunity to save a little extra every month which is in a time where every penny counts Reviewed on: 10th February 2025

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