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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

True Statement

Interest payments are quick monthly and very competitive setting up and using a dream and I'm a 78yr old so it must be easy I have never had a problem with it Reviewed on: 10th February 2025

The app is very easy to use and rewards are...

The app is very easy to use and rewards are a bonus Reviewed on: 10th February 2025

Very easy straightforward and reliable app.

Very easy straightforward and reliable app. Reviewed on: 10th February 2025

I love the app and the flexibility Chase Bank offers

I love the app and the flexibility Chase Bank offers Reviewed on: 10th February 2025

Great experience with perks

The app is great for everyday use both within and outside of the UK, and the exchange rate abroad is as it should be. The interest rate was leading at the time of opening the account, and is still competitive after the boosted rate has finished. The cashback and top up features are real benefits. Overall I am very happy and recommend Chase to family, friends, and others. Reviewed on: 10th February 2025

The best current account I've had

The best current account I've had, like the cashback option, good customer service help Reviewed on: 10th February 2025

Easy to use and awarded.

Easy to use and awarded. No details on the card and once used alert pops up immediately on your phone. Reviewed on: 10th February 2025

great customer service.

great customer service. Always available and willing to help - their chat feature is great and you get instant answers. Reviewed on: 10th February 2025

Great current account

Easy to use current account, and easy to transfer money between current account and savings accounts Reviewed on: 10th February 2025

I have experienced an excellent experience with eve...

I have experienced an excellent experience with every interaction. Reviewed on: 9th February 2025

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