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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

83% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Very easy to use app plus cashback

Very easy to use app plus cashback on purchases. Excellent customer service giving a speedy response and resolution of any queries. Statements are easy to access. Customer communications are not excessive and also informative Reviewed on: 6th February 2025

Chase are simply the best !

Chase are simply brilliant their easy to use App and excellent products are just what the banking sector needs ! Their customer service, product offering and ease of doing business is outstanding Reviewed on: 6th February 2025

I recommend it to my friends ...

Love the ability to use the card anywhere and there are no charges for currency changes. I like the App and my ability to switch money from account to account and check on my balances whenever I want. When I need help - the people at the other end of the phone were patient, knowledgeable and easy to understand - what more could I ask for? Reviewed on: 6th February 2025

Great service and useful account

Great service and useful account Reviewed on: 6th February 2025

Highly recommend Very Happy customer so far!

Highly recommend Very Happy customer so far! Reviewed on: 6th February 2025

Fantastic products

Fantastic products I have a savings account too. Excellent customer service. Lovely friendly staff Reviewed on: 6th February 2025

Good cash back.

Good cash back. Staff very helpful with and queries on your account. Easy to use and easy to set up savings accounts Reviewed on: 6th February 2025

A rare excellent customer service for these days

Chase customer service is always prompt to answer, helpful and patient. A rare top service these days. Reviewed on: 6th February 2025

Payment service is instant Your online statements ar...

Payment service is instant Your online statements are very clear and precise Reviewed on: 6th February 2025

Extremely easy to use app making online banking a br...

Extremely easy to use app making online banking a breeze. Reviewed on: 6th February 2025

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