Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Chase has an amazing app that is easy to navigate...

Chase has an amazing app that is easy to navigate Reviewed on: 6th February 2025

The app is great, interest rates are great and every...

The app is great, interest rates are great and everything is so great I’ve never really needed their customer service Reviewed on: 6th February 2025

If you have a problem on your account you go on to s...

If you have a problem on your account you go on to support and message them. They come back to you immediately whatever the time. There is never any waiting. There is a contact number to ring but I prefer the chat Reviewed on: 6th February 2025

Great banking app.

Great banking app. Easy to use and gives you good benefits for your current and savings accounts. Reviewed on: 6th February 2025

Easy to communicate with - very efficient

Always very helpful and have sorted problems very efficiently always keeping me up to date Reviewed on: 6th February 2025

Great bank with great customer service.

Great bank with great customer service. Sorted out my issues efficiently. Reviewed on: 6th February 2025

I was shocked how good it was when I called

I had to phone the bank about a transaction on my account and I honestly expected to be sat in a queue for ages, I was very shocked and pleasantly surprised when someone answered the phone within a couple of rings and they already knew who I was! The service felt very personable and I was blown away! Can’t rate them enough. Reviewed on: 6th February 2025

Wouldn’t bank with anyone else

App is easy to use. Have had nothing but a great experience with Chase bank Reviewed on: 6th February 2025

Easy online banking with rewards

Easy online banking with rewards Reviewed on: 6th February 2025

Always had great service, cashback good as well

Always had great service, cashback good as well Reviewed on: 6th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Santander 3.97 from 11 reviews
Smart current account (discontinued)
from Fidor Bank (inactive company) 3.23 from 13 reviews
Student Additions Account
from Barclays 4.38 from 92 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub