Chelsea Building Society Reviews

  Ratings based on 2 reviews       Last review 5 months ago    

The Chelsea Building Society are proud to be part of one of the largest Building Societies in the UK, Yorkshire Building Society, following their merger on 1st April 2010. Smart Money People is the place for Chelsea Building Society reviews. Read and...

READ MORE

The Chelsea Building Society are proud to be part of one of the largest Building Societies in the UK, Yorkshire Building Society, following their merger on 1st April 2010. Smart Money People is the place for Chelsea Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Good

1

2

3

4

5

Chelsea Building Society Review Insight

What are people saying in their reviews?

Skills & Knowledge

100% of feedback is People related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: App

Chelsea Building Society Products 2

Mortgages

Definitely not the greatest !

I àwant my exes name taking off what was 'our mortgage as it is only myself living here & paying it and has been for years, I enquired in branch about how to do this & then did as I was advised. I didn't receive an acknowledgement of my request so ... Read more

I àwant my exes name taking off what was 'our mortgage as it is only myself living here & paying it and has been for years, I enquired in branch about how to do this & then did as I was advised. I didn't receive an acknowledgement of my request so called customer services & explained the issue only to be spoken to in a way that was belittling & was refused my request due to my work circumstances. Apparently even though I'm the person that has always paid my mortgage I'm not deemed suitable to pay by myself ' but I always have ' !? So they won't take his name off my mortgage even though he has asked to be removed !! It's not so much that they won't but the way it was said and the fact they didn't have the good level of customer service to write or call to let me know & I had to call them. Not my idea of great service

Reviewed on 23rd August 2021
Seb69's avatar
Seb69
Write a review

Mortgages

Brilliant service

I've been with the Chelsea for several years now and in all of that time I can honestly say I have not had any bad experiences in my dealings with the society. Staff are very knowledgeable, attentive and friendly in their conduct of their duties. The... Read more

I've been with the Chelsea for several years now and in all of that time I can honestly say I have not had any bad experiences in my dealings with the society. Staff are very knowledgeable, attentive and friendly in their conduct of their duties. The range of products on offer are very competitive and put the business where it is today amongst the ranks of financial institutions to deal with.

Reviewed on 16th March 2021
Mario Heaton's avatar
Mario Heaton
Write a review