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Clockwise Credit Union: Personal loans reviews

4.88
Based on 2,926 reviews, last reviewed 19th Jul 2025
44% decrease in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

Great service Great service , helpfull staff what more do you need Reviewed on: 19th July 2025
Andrew G's avatar
Andrew G

Latest lowest rating:

2

They could not give me a loan because I live in Nort... They could not give me a loan because I live in Northamptonshire. I think they should have Northamptonshire back Reviewed on: 15th July 2025
Melissa K's avatar
Melissa K

About this product

You can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan.

Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan early. There’s an option to top up your loan after four months and support is available over the phone, online or in-branch.

Clockwise Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Clockwise Credit Union before, you can also leave a review and share your experience.

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Clockwise Credit Union Personal loans reviews (2926)

Suffering from mental health issues - Be wary.

1
Suffering from Mental health issues and signed off work long term due to this, My social workers asked me to ask for a debt write off, Which was agreed. I had various creditors who also wrote my debt off, On writing off of said debts they had reported back to credit agencies that the balances was now 0 and partially satisfied or satisfied. Nottingham Credit Union have taken it open them selves to report every month a default on the debt which they wrote off. So every month I get a reminder that I still owe said debt making my mental health issues go into overdrive every month, Even though they have written it off. To top it off the debt collection calls and letters started even though they had written the debt off. Nottingham Credit Union have no compassion or understanding of people suffering from long term mental health issues, So be careful when applying for credit here. Reviewed on: 24th May 2024

loans are cheap and save as you repay

5
Easy to save with and loans are cheap and save as you repay Reviewed on: 24th May 2024

Always supported when needed.

5
Always supported when needed. Reasonable, manageable repayments. Customer service is great, I always recommend them to friends and family. Reviewed on: 20th May 2024

They have been too draw always helpful

5
They have been too draw always helpful Reviewed on: 20th May 2024

Nottingham Credit Union Loan Charges - over 42%

1
I've always been supportive of Credit Unions and have always promoted them as my local credit union was a family lifeline when I was growing up in the 70s and 80s. I helped to develop a community credit union which eventually merged with the newly formed Nottingham Credit Union about 15 years ago. In Early 2024, I read an article saying that Credit Unions needed to lend out more quality loans. I had just returned from honeymoon, had a bank overdraft from Christmas costs and my company messed up my January and February salary so I was experiencing a mini financial crisis. So I approached the Credit Union as someone who had borrowed at least 12 loans previously to consolidate my debts of £6,000 to be repaid at £800 per month as my salary was now sorted and I could afford it. The Loans Officer got back to me to say that the decision was to provide me with a loan of £3,000 over 24 months @ 42.6% APR - yes you've read that correctly - 42.6% APR or 3% per month. I told them that I just wanted to support my Credit Union but it wasn't feasible to change my overdraft at 18% into a Credit Union loan at more than twice the APR. And that I only needed the debt for about 6 or 7 months and that I didn't want to be indebted for two full years. He said that their charges were loan industry standard. I just couldn't believe the poor advice I was being given and felt saddened that my Credit Union has turned into a higher-cost loan provider. So I just asked my bank for the £6,000 which was in my account within 9 minutes @ 14.2% - one third the cost that the Nottingham Credit Union was trying to charge me as a member of 22 years with no payments missed. So my advice is to use the Credit Union for very small loans under £1,000 but be careful what they charge you for higher loans above £1k - they say they are ethical but they didn't prove it on this occasion. I'm no longer a member. Reviewed on: 15th May 2024

Since becoming a member more than 5 years ago I have...

5
Since becoming a member more than 5 years ago I have not been disappointed. Good customer care Reviewed on: 10th May 2024

Friendly staff, great customer service, affordable l...

5
Friendly staff, great customer service, affordable loans and great for saving. Reviewed on: 30th April 2024

Credit union is for people not profit and understan...

5
Credit union is for people not profit and understand people situation. You can get emergency loan even when you have another loan already with them. Reviewed on: 25th April 2024

Not bad good when you are desperate to have a loan

4
Not bad when you want a loan the interest is is higher that the the high street banking loan Reviewed on: 24th April 2024

Good customer service from Notts and Lincs Union!

5
I have received good customer service from Notts and Lincs credit union - helped with the service provided for a loan and explained the paying back procedure. Reviewed on: 22nd April 2024

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