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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

Easy Peasy

It was a straight forward process Reviewed on: 11th April 2025

Excellent Customer Service from Close Brothers

Information is accurate & free flowing from the back office team. The app is easy to navigate & straight forward! Reviewed on: 11th April 2025

Excellent can do attitude without the drama that you...

Excellent can do attitude without the drama that you get from a lot of banks Reviewed on: 11th April 2025

Online application had extremely competitive rates a...

Online application had extremely competitive rates and provided me with the means to invest without any fuss - excellent savings option which I took up! Reviewed on: 11th April 2025

Good savings interest rates, very competitive.

Good savings interest rates, very competitive. Website is clear and easy to use. Reviewed on: 11th April 2025

Great customer service ...

The helpful team at the end of the phone were extremely supportive and professional. Reviewed on: 11th April 2025

Excellent

Very reactive customer service, no waiting in an eternal queue with canned music Reviewed on: 11th April 2025

Well managed, and efficient staff.

Each time I have had contact with Close Brothers Savings I have been pleased with the service. I have various other accounts with savings banks etc. and some of them have been very inefficient. Reviewed on: 11th April 2025

Great service.

I didn’t have to wait long to speak to someone on the phone and it is easy to navigate the website. They were professional and courteous. My accounts were opened quite quickly and efficiently. Reviewed on: 11th April 2025

Banked with Close Bros for several years.

Banked with Close Bros for several years, interest rate good and staff very helpful when I have telephoned with any query. Reviewed on: 11th April 2025

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