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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

Good customer support

When I needed help, to change my title, the Customer Support was very good and it was fairly easy to resolve my issue. The website is also very easy to use. Reviewed on: 23rd February 2024

Very pleased

Very good application process. Excellent communication. Competitive interest rates. They keep in touch via email but without overdoing it. Reviewed on: 23rd February 2024

Easy to set up very happy.

Easy to set up very happy. Answered all my questions Reviewed on: 23rd February 2024

Easy to apply for new savings account.

Easy to apply for new savings account. They have competitive savings rates. Their website was straightforward to use, and security measures are satisfactory. The bank needs to improve it technology capabilities by having mobile app like other banks Reviewed on: 23rd February 2024

Good communication and excellent interest rate

Good communication and excellent interest rate Reviewed on: 23rd February 2024

New customer

Very straightforward to open and enquiries are deal with professionally and keeping the customers informed. Reviewed on: 23rd February 2024

Excellent service and competitive interest rates

Recently opened an account, great interest rates and so easy to open an account. excellent communication, by far the best banking service compared to all our other accounts Reviewed on: 23rd February 2024

reliable and friendly service and good value products

reliable and friendly service and good value products Reviewed on: 23rd February 2024

Easy to operate the account.

Easy to operate the account. Excellent web interface Reviewed on: 23rd February 2024

Account opening

Easy to open account and a well informed and trained contact centre. Reviewed on: 23rd February 2024

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