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Close Brothers Savings: Savings reviews

4.90
Based on 4,870 reviews, last reviewed 21st Apr 2026
88100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026
Josephine C's avatar
Josephine C

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026
David Rizza's avatar
David Rizza

About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4870)

Slow processing and poor communication.

3
Slow processing and poor communication. Failure to to fulfill requests/requirements agreed between customer and CBS team. Reviewed on: 23rd February 2024

Excellent level of service and pretty straightforwar...

5
Excellent level of service and pretty straightforward to deal with Reviewed on: 23rd February 2024

Good experience

5
I have had a Close Brothers account for just under a year, but found it very easy to open, easy to keep an eye on my savings. Customer service was very helpful when opening the account. Reviewed on: 23rd February 2024

Excellent Service!

5
They kept their promise regarding keeping my initial interest rate protected when I was having difficulty with another provider releasing my money. Reviewed on: 23rd February 2024

Saving for retirement income.

5
Easy to set up ISA account at a great fixed rate.. Reviewed on: 23rd February 2024

First rate platform and excellent service and support.

5
First rate platform and excellent service and support. Excellent and competitive interest rate Reviewed on: 23rd February 2024

Very Easy to Open Account

5
was very easy to open an account and securely transfer funds Reviewed on: 23rd February 2024

Great bank, good interest rates for ISA savings.

5
Great bank, good interest rates for ISA savings. Easy process for transferring savings from other savings providers. Reviewed on: 23rd February 2024

It was very quick and easy to join online

5
It was very quick and easy to join online Reviewed on: 23rd February 2024

All good.

5
The most impressive interest rate when most other banks are so low. Reviewed on: 23rd February 2024

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