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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4862 reviews)

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4.90

Based on 4,862 reviews, last reviewed 7th Mar 2026

87500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I would recommend this bank Information is clear and easy to follow. When I have needed customer service help it has been prompt and friendly. They have offered good rates for my... Read more Reviewed on: 7th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4862)

Professional Banking

High standard of service , maintenance and products . Reviewed on: 18th January 2022

pleasant staff who answer the phone

a bit old fashioned and inflexible e.g. don't automatically raise savings rates on variable accounts usuallly customer has to close and then open a new issue Reviewed on: 18th January 2022

Excellent savings bank

Great website and good rates of interest Reviewed on: 18th January 2022

No hassle.

Mean what they say, and say what they mean. Reviewed on: 18th January 2022

Outstanding

Great customer service excellent saving rates Reviewed on: 18th January 2022

Better returns than competition and great customer service

Customer service is always fantastic and savings interest rate is good vs. current market rates Reviewed on: 18th January 2022

efficient and economic

good website and efficient interest rates even during the dry times Reviewed on: 18th January 2022

Close Brothers Savings get my vote

I have had savings accounts with Close Brothers for a number of years now and have always been pleased with the interest rates and the paperwork is always clear and easy to understand. Reviewed on: 18th April 2021

Straightforward savings product

I found Close Brothers to be efficient, polite and easy to deal with over the phone. Queries were easily sorted or explained and I never had to wait long when I called. There was always someone available to quickly and simply deal with the issue at hand. Reviewed on: 17th April 2021

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