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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4859 reviews)

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4.90

Based on 4,859 reviews, last reviewed 5th Mar 2026

87300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

User friendly. User friendly. Staff very knowledgable Reviewed on: 5th March 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4859)

Long time investor.

Always give favourable interest rates. Profits credited to our account on time. Reviewed on: 11th April 2021

Efficient, reliable and helpful

Good, clear communication and good investment offers. Usually good interest rates. Customer services helpful if needed. Reviewed on: 11th April 2021

Best experience

Completely carefree banking and no problems experienced. Reviewed on: 11th April 2021

A fully satisfied customer

I have had good customer service and I am well satisfied with this bank. Reviewed on: 11th April 2021

Personal, friendly accessible service.

Close Bros have always been there for me when I need to speak to an adviser - personal, friendly and helpful voices at the other end of the line when you need them. Reviewed on: 11th April 2021

Good Company

Great service and systems easy to access. Reviewed on: 10th April 2021

Professional and competent

Always been dealt with professionally and competently. Reviewed on: 10th April 2021

their name reflects the ethos of their bank

i actually chse to save my money in this bank because I was attracted to their name! Also their saving rates have always been more generous.They are easy to deal with and all forms to fill in are clear to understand.I have recommended them to others.Noone has ever had cause to complain.I am just so glad I put my trust in this bank Reviewed on: 10th April 2021

Always at or near the top of the savings interest rates.

Always at or near the top of the savings interest rates. Managing by post or phone works well - not usually a queue on the phone. Reviewed on: 10th April 2021

Great even during the lockdown

Any errors, very few, have soon been rectified. Reviewed on: 10th April 2021

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