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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4858 reviews)

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4.90

Based on 4,858 reviews, last reviewed 28th Feb 2026

87100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

4

Online process is easy to navigate with plain language. Online process is easy to navigate with plain language. Easy to locate the information needed to make decisions and then to follow through on those de... Read more Reviewed on: 28th February 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (4858)

Compassionate.

Had to cancel mid term in an emergency Close Brothers were very understanding and paid out with no loss of interest, George. Reviewed on: 25th February 2021

Good Savings Rate Secured

I was able to secure a comparatively good savings rate on my fixed deposit which is a challenge in the current financial climate: so thank you Close Brothers. Reviewed on: 25th February 2021

Easy to start, easy to save.

After my NS&I saving rate was slashed, I had to find a suitable alternative. Close Bros was not a company I had heard of before but found it on an online comparison site. Sign up was very easy and customer service quickly helped me out when I had issues funding the account in time. 10/10. Reviewed on: 25th February 2021

Great staff

All contacts with staff have been very helpful and efficient .Also calls are answered promptly-unlike other banks and interest rates are competitive. Reviewed on: 25th February 2021

Wish I had know about them previously

Excellent customer service from friendly staff with interest rates hard to beat Reviewed on: 25th February 2021

Easy to open and access

I found the account was easy, and hassle free to open. It was also easy to access it on-line. Apart from one day, when on-line access did seem to play up (which is why I haven't rated all the stars). I also get an email each time I make a deposit. Which is comforting, as I always worry about sending money to the wrong account. Reviewed on: 25th February 2021

Expert Advice and Prompt Service

I have have dealt with Close Brothers over a good number of years and I have always found them helpful, and usually able to provide the product I require Reviewed on: 25th February 2021

Easy to do

Competitive rate, easy to open, good comms, recommended Reviewed on: 25th February 2021

Straightforward

Easy and straightforward to open account with timely emails confirming actions - exactly what you want. Reviewed on: 25th February 2021

Competitive and comprehensive products

Excellent online application clear, concise, if personal service required staff very knowledgable and helpful Reviewed on: 25th February 2021

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Close Brothers Savings: Savings reviews

87100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

2

About this product

Review Close Brothers Savings: Savings now

Close Brothers Savings Savings reviews (4858)

Compassionate.

Good Savings Rate Secured

Easy to start, easy to save.

Great staff

Wish I had know about them previously

Easy to open and access

Expert Advice and Prompt Service

Easy to do

Straightforward

Competitive and comprehensive products

Review Close Brothers Savings: Savings now

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