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Close Brothers Savings: Savings reviews

Name: Savings
Rating: 4.9 (4870 reviews)

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4.90

Based on 4,870 reviews, last reviewed 21st Apr 2026

88100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good all round. . Have used this company for several years for savings. Very easy procedure to apply online. Always keep you up-to-date by email and post. And easy t... Read more Reviewed on: 21st April 2026

Latest lowest rating:

2

I started saving with close brothers when rate was 4. I started saving with close brothers when rate was 4.4% now rates are 2.38 big fall if you ask me Reviewed on: 12th February 2026

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About this product

Close Brothers Savings have a range of accounts to choose from.

You can set up and manage your Close Brothers Savings account online via the secure platform. You’ll need to deposit at least £10,000 to open most accounts.

Close Brothers Savings reviews help you find out what it’s really like to be a customer. If you’ve used Close Brothers Savings before, you can also leave a review and share your experience.

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Close Brothers Savings Savings reviews (4870)

Trustworthy and efficient

I’ve not used Close Brothers before , this is my first bond with them . I’m very pleased with the service , it was very easy to open the bond and set up online account . Very efficient and speedy . Very happy . Reviewed on: 25th February 2021

Prompt & courteous!

Great telephone service! Good savings rates Too! Reviewed on: 25th February 2021

Compassionate.

Had to cancel mid term in an emergency Close Brothers were very understanding and paid out with no loss of interest, George. Reviewed on: 25th February 2021

Good Savings Rate Secured

I was able to secure a comparatively good savings rate on my fixed deposit which is a challenge in the current financial climate: so thank you Close Brothers. Reviewed on: 25th February 2021

Easy to start, easy to save.

After my NS&I saving rate was slashed, I had to find a suitable alternative. Close Bros was not a company I had heard of before but found it on an online comparison site. Sign up was very easy and customer service quickly helped me out when I had issues funding the account in time. 10/10. Reviewed on: 25th February 2021

Great staff

All contacts with staff have been very helpful and efficient .Also calls are answered promptly-unlike other banks and interest rates are competitive. Reviewed on: 25th February 2021

Wish I had know about them previously

Excellent customer service from friendly staff with interest rates hard to beat Reviewed on: 25th February 2021

Easy to open and access

I found the account was easy, and hassle free to open. It was also easy to access it on-line. Apart from one day, when on-line access did seem to play up (which is why I haven't rated all the stars). I also get an email each time I make a deposit. Which is comforting, as I always worry about sending money to the wrong account. Reviewed on: 25th February 2021

Expert Advice and Prompt Service

I have have dealt with Close Brothers over a good number of years and I have always found them helpful, and usually able to provide the product I require Reviewed on: 25th February 2021

Easy to do

Competitive rate, easy to open, good comms, recommended Reviewed on: 25th February 2021

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