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Close Brothers Savings: Savings reviews

View other Close Brothers Savings products
4.86
Based on 2,714 reviews, last reviewed 25th Feb 2025
21100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

easy process savings and deposit was instant easy process savings and deposit was instant Reviewed on: 25th February 2025
Roman H's avatar
Roman H

Latest lowest rating:

1

nuisance logging int let your customers log into their account without an sms... like marcus.co.uk Reviewed on: 6th February 2025
LORD C's avatar
LORD C
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About this product

Read Close Brothers Savings reviews on Smart Money People, the UK's #1 independent financial services review site. Having won the 'Customer Service Champion' award at the British Bank Awards 2018, our reviews can help you find out more about the products and service on offer. Or if you've used Close Brothers Savings previously, you too can leave a review.

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Close Brothers Savings Savings reviews (2714)

Internet and telephone interaction very good

5
Internet and telephone interaction very good Reviewed on: 12th April 2024
Jim P's avatar
Jim P

Just very good with no issues experienced to date at...

5
Just very good with no issues experienced to date at Reviewed on: 12th April 2024
Sean B's avatar
Sean B

I have only recently opened my account with Close Br...

4
I have only recently opened my account with Close Brothers but it was a simple process to do. There was a slight delay from sending my money to them and them acknowledging it, but I understand that was to do with the transfer validation process. Reviewed on: 12th April 2024
Barry Troughton's avatar
Barry Troughton

Straightforward application process for ISA

5
Straightforward application process for ISA Reviewed on: 12th April 2024
Philip J's avatar
Philip J

Simple to apply and good service

5
Simple to apply and good service Reviewed on: 12th April 2024
David H's avatar
David H

Easy to use website and good interest rates.

5
Easy to use website and good interest rates. Reviewed on: 12th April 2024
PatB's avatar
PatB

Good customer service.

5
Customer service staff was friendly and helpful. Reviewed on: 12th April 2024
A D's avatar
A D

Helpful People

5
The staff answer the phones, know their information and are polite and helpful. Reviewed on: 12th April 2024
TJF's avatar
TJF

Personal, friendly service from a human being!

5
When I needed to speak to Close Brothers about an account, I had a conversation with a pleasant, warm and helpful member of staff - unlike banks that use bots without thinking of the impact on potentially vulnerable customers. Reviewed on: 12th April 2024
Barbara Marks's avatar
Barbara Marks

so easy to open an account and also to telephone and...

5
so easy to open an account and also to telephone and speak to real people Reviewed on: 12th April 2024
LORD C's avatar
LORD C

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