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Collingwood reviews

Collingwood's logo
Rated Excellent • 4.83/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,631 product reviews

Average score of 4.83/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its friendly, helpful service and affordable learner policies that make getting insured easy and stress-free. Many praise the clear explanations and quick responses from staff. However, the cancellation fees after passing the test catch a few out, with some feeling the charges are hidden and unfair.

Positive themes

  • Collingwood Car insurance is quick and easy to set up online or by phone. (7 mentions)

Negative themes

  • Hidden cancellation fees after passing test upset many Collingwood customers. (7 mentions)
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

Contact details

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Reviews for Collingwood

Showing 11 of 3631 company reviews • Last reviewed within 7 days

Had an issue with my driving licence been put onto t...

Car insurance • 19th August 2026

Had an issue with my driving licence been put onto the app. Rang them up and they were able to sort it quick and easy... Had an issue with my driving licence been put onto the app. Rang them up and they were able to sort it quick and easy . Nick was a well spoken and kind guy who had helped my situation before my insurance was cancelled . He was helpful and helped me sort it out quickly. Collingwood was a great option to go to as they answer quickly and help immediately with any issues or struggles you may have. Collingwood also has the best deals and offers and would highly recommend to anyone who is looking for car insurance for a new car or for someone new. Read more Read less

{"display":"Casey","full_name":"Casey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Very helpful, polite and patient when dealing with m...

Car insurance • 19th August 2026

Very helpful, polite and patient when dealing with my sons insurance needs

{"display":"Katie M","full_name":"Katie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great service, easy to deal with, and very helpful.

    Great service, easy to deal with, and very helpful. Highly recommend Collingwood!

    {"display":"Shomo I","full_name":"Shomo I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Shomo I 19th August 2026
  • 5.00/5

    Very helpful and advisor listening and answering

    Very helpful and advisor listening and answering

    {"display":"Petra b","full_name":"Petra b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Petra b 18th August 2026
  • 5.00/5

    great customer service

    carly was very friendly and super helpful and explained anything i wasn’t sure of

    {"display":"rae m","full_name":"rae m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    rae m 18th August 2026
  • 5.00/5

    The experience was great and the lady made sure we u...

    The experience was great and the lady made sure we understood everything completely

    {"display":"Evie ","full_name":"Evie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Evie 18th August 2026
  • 5.00/5

    Excellent customer service.

    Excellent customer service. Good value for money.

    {"display":"David W","full_name":"David W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    David W 18th August 2026
  • 5.00/5

    Fantastic customer service especially from Georgie l...

    Fantastic customer service especially from Georgie lovely lady the whole team is amazing very helpful quick to help and the insurance is very simple and... Fantastic customer service especially from Georgie lovely lady the whole team is amazing very helpful quick to help and the insurance is very simple and easy to manage no unnecessary headaches I was able to renew my insurance plan over the phone in 15 minutes. Great company definitely recommend’ Read more Read less

    {"display":"Oliver S","full_name":"Oliver S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Oliver S 18th August 2026
  • 5.00/5

    Our advisor Cat

    Our advisor Cat was very polite and kind with us, answering any questions asked and recommending us the best deals possible.

    {"display":"Joshua G","full_name":"Joshua G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Joshua G 17th August 2026
  • 5.00/5

    ood value for money

    Excellent and good value for money. Great experience

    {"display":"Hugo C","full_name":"Hugo C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Hugo C 17th August 2026
  • 5.00/5

    The call handler was very patient and friendly

    The call handler was very patient and friendly

    {"display":"Ashlene M","full_name":"Ashlene M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Ashlene M 17th August 2026

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