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Collingwood reviews

Collingwood's logo
Rated Excellent • 4.83/5

Collingwood reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,618 product reviews

Average score of 4.83/5
5 star
93%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Collingwood have trended positively over the past 90 days

Collingwood Car insurance is loved for its friendly, helpful service and affordable learner policies that make getting insured easy and stress-free. Many praise the clear explanations and quick responses from staff. However, the cancellation fees after passing the test catch a few out, with some feeling the charges are hidden and unfair.

Positive themes

  • Collingwood Car insurance is quick and easy to set up online or by phone. (7 mentions)

Negative themes

  • Hidden cancellation fees after passing test upset many Collingwood customers. (7 mentions)
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About Collingwood

Collingwood (UK) Ltd. is a UK based vehicle insurance intermediary with offices in Newcastle upon Tyne.

Collingwood was founded in 2006 and provides customers across the UK with vehicle insurance policies.

Collingwood offers learner driver insurance policies, new driver insurance cover, taxi policies and courier insurance for food and parcel deliveries.

Collingwood at a glance

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Reviews for Collingwood

Showing 11 of 3618 company reviews • Last reviewed within 7 days

Easy and straight forward to deal with

Car insurance • 15th August 2026

Easy and straight forward to deal with

{"display":"john G","full_name":"john G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Outstanding product and customer care

Car insurance • 15th August 2026

I have used Collingwood Learner Diver Insurance for both my daughters. The customer care has always been excellent - patient and comprehensive. I did need... I have used Collingwood Learner Diver Insurance for both my daughters. The customer care has always been excellent - patient and comprehensive. I did need to contact the team after my daughter was involved in an accident and again the customer care was outstanding. Read more Read less

{"display":"Paul H","full_name":"Paul H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very quick and easy great customer service well reco...

    Very quick and easy great customer service well recommended

    {"display":"Osian T","full_name":"Osian T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Osian T 14th August 2026
  • 5.00/5

    Good customer service - smooth easy transaction.

    Good customer service - smooth easy transaction.

    {"display":"Poppy R","full_name":"Poppy R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Poppy R 14th August 2026
  • 5.00/5

    Gregg was very helpful, my driving test was in a day...

    Gregg was very helpful, my driving test was in a day’s time and I couldn’t access my insurance document. He prioritised my issue and within... Gregg was very helpful, my driving test was in a day’s time and I couldn’t access my insurance document. He prioritised my issue and within the same day was able to resolve the issue and also gave me a courtesy call to ensure all was in order. Thanks to Collingwood’s support and advice throughout my learner driving, I had a lot more confidence and passed my driving test first try : ) Read more Read less

    {"display":"Lara Soteriou","full_name":"Lara Soteriou","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Fab! Great service

    Fab! Always friendly whenever we speak with them! They are excellent with customers and go that extra mile. Their prices are fair and competitive. Nothing... Fab! Always friendly whenever we speak with them! They are excellent with customers and go that extra mile. Their prices are fair and competitive. Nothing is too much trouble for the staff. They take ownership of any issues! Read more Read less

    {"display":"Daniijo","full_name":"Daniijo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Daniijo 13th August 2026
  • 5.00/5

    Les was amazing, a credit to your company

    Les was amazing, a credit to your company

    {"display":"Gary C","full_name":"Gary C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Gary C 13th August 2026
  • 5.00/5

    amazing customer service, brilliant company with val...

    amazing customer service, brilliant company with value for it's people!

    {"display":"Ria O","full_name":"Ria O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Ria O 13th August 2026
  • 5.00/5

    Very helpful phone sales team

    Very helpful sales team on the phone, answered all of our questions. Spoke to Greg and Rob

    {"display":"Learner Driver","full_name":"Learner Driver","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    11/10 THE BEST INSURER'S

    They have been an absolutely excellent insurance company. Luckily I've never had to claim, but their team are amazing. My main reason for this review... They have been an absolutely excellent insurance company. Luckily I've never had to claim, but their team are amazing. My main reason for this review is that, I'd been offered a promotion in my company and I need them to essentially reword my NCD. With Collingwood they issue a document for each years NCD. My company needed a document with all of my 3 years no claims on. Instead of 3 separate documents. They went above and beyond to make this possible. Their admin team got straight on it and made sure my career headed in the right direction. 11/10 I'd also like to add, when changing banks there was a miscommunication between the two. Long story short I missed a payment. Collingwoods made me aware of this asking if everything is ok, and if I'd need any help. I immediately payed the outstanding and appreciated the help. Read more Read less

    {"display":"Joseph D","full_name":"Joseph D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Joseph D 13th August 2026
  • 5.00/5

    Very helpful and very polite.

    Very helpful and very polite. Women on the phone was very polite and kind and helped throughout the call

    {"display":"Milo Tonks-Lawson","full_name":"Milo Tonks-Lawson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752192.png"}}'s avatar

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