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Collingwood: Car insurance reviews

View other Collingwood products
4.83
Based on 3,636 reviews, last reviewed 20th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Professional Collingwood is a very professional insurance company that provide the best policy. Reviewed on: 20th August 2026
Elderflower 's avatar
Elderflower

Latest lowest rating:

1

Avoid at all costs - scammers They will scam you with cancellation fees when you pass your test rather than just leaving the policy to expire with no coverage. Morally vulgar, they... Read more Reviewed on: 7th August 2026
Frankie B's avatar
Frankie B
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About this product

Collingwood provide insurance for learner drivers, taxi drivers and couriers.

New driver cover is only available to existing Collingwood learner driver customers after passing the practical driving test. Taxi insurance can be for annual or short-term cover and courier insurance cover is for food and parcel delivery drivers.

Collingwood’s car insurance reviews help you find out what it’s like to be a customer. If you’ve used Collingwood before, you can also leave a review and share your experience.

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Collingwood Car insurance reviews (3636)

Excellent service!

5
Carol was very helpful and friendly and helped me arrange my daughter’s first car insurance Reviewed on: 16th July 2024
Gareth M's avatar
Gareth M

Quick response to services and humanity

5
Quick response to services and humanity Reviewed on: 1st June 2024
David 's avatar
David

Beware of the £40 cancellation fee scam!

1
Like others on here have said-beware of the ‘£40 cancellation fee’ scam. The moment my daughter passed her test I called these guys to see about changing her policy from learner to new driver. However, all this did was trigger an account hold and a flurry of emails warning me that if I didn’t cancel the policy-they would, and of course this could have ramifications for future insurance quotes.The only way to cancel was then by telephone-where they informed me there was a £40 cancellation policy in spite of the fact I prepaid for a year and had only been covered for a few months! The initial price was favourable but of course if they can collect an extra £40 from everyone they can afford to be competitive initially. Underhand and spurious practice. Staff pleasant enough however. Personally I’d be embarrassed to work here. Can’t recommend. Reviewed on: 26th January 2024
R W's avatar
R W

BEWARE THE FEES!

1
There is a cancellation fee charged by Collingwood, the intermediary which will be charged if you cancel the policy. You have to cancel the policy if and when the student passes. I called and it was not made clear that the policy couldn't just lapse. So in effect, when you pass they change you £40 for the privilege, and if this in in the last few months of the policy, they also keep 100% of the premium. It's a complete con. When asked for a breakdown of how the £40 they are charging is made up to cover the costs, the advisor refused to provide one. They state everything is clear - just look around for reviews, which, by their number clearly show this is not true. Reviewed on: 15th January 2024
Mark C's avatar
Mark C

Cancelled my daughters insurance before her test.

1
Cancelled my daughters insurance before her test. Very upsetting. Reviewed on: 3rd January 2024
Purp D's avatar
Purp D

Happy customer

5
Great customer service, so helpful, very fast and affordable. I highly recommend Reviewed on: 16th October 2023
rutendo's avatar
rutendo

amazing wonderful

5
never had any problems with them got my insurance day after buying my car never had any issues with them never bothered me and cancelling the insurance was great they was fully understanding Reviewed on: 16th October 2023
Corey Cowan's avatar
Corey Cowan

It is good

5
First learners insurance I had and it is still the cheapest Reviewed on: 16th October 2023
Epic Gamer's avatar
Epic Gamer

Best customer service

5
Michael Gilmore got my learner Driver quote and payment took in 20 minutes and was very professional and patient. Lovely prices compared to anything else on the market by a mile and great people in the call centre. Reviewed on: 16th October 2023
Andrei Cristea's avatar
Andrei Cristea

Learner driver policy

5
Collingwood has excellent customer service anytime I have a query about my policy it is answered straight away and always delt with efficiently Reviewed on: 16th October 2023
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Neaveanderson

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