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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

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4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Quick and secure

Provide nice quick service and feel secure all transactions. Thanks Countingup Reviewed on: 23rd March 2023

Best bank

Easy to use. Keeps track of everything. Good customer service. Reviewed on: 23rd March 2023

Super easy to use

So easy to use this business bank account and with accounting software included, why wouldn't you use it? Reviewed on: 23rd March 2023

British Bank awards

I would highly recommend Countingup up to any Business owner , I got recommend a year ago by a friend and I have never had any problem with them. The services are great and customer service readily available to sort out any issue promptly Reviewed on: 23rd March 2023

Great bank really supportive

I've had a great customer experience, feel fully informed and know where to go if I need support. Reviewed on: 23rd March 2023

I got scammed

A scammer called me and took my money and counting up did absolutely nothing about it! Reviewed on: 23rd March 2023

Reply from Countingup Hi Adnan Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

Excellent

Easy to use and understandable. Reviewed on: 22nd March 2023

so easy to set up and use

Absolutely amazed by haw quick it has been to set up the account and haw easy is to keep track on expenses and make payments! Reviewed on: 22nd March 2023

Counting up is very helpful,

Counting Up is very helpful, i had customer accidentally transferred money in my counting up business account, and i had problem logging in my mobile app but they are really helped me to retrieved my account back and i managed to sent my customer money back to her account, and its really easy to used and they support you a lot Reviewed on: 22nd March 2023

Easy and affective

It is very easy really to use the app and no any conflicts with the company Truatable and good service Reviewed on: 22nd March 2023

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