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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

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4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Best Online Bank

They are very understanding and co-operative and always put customer first. I will recommend them anytime. Reviewed on: 20th March 2023

The Best I have come across

User friendly and always quick response Reviewed on: 20th March 2023

Best bank for our family business

Counting Up is one of the best bank app that I have used so far. Reviewed on: 20th March 2023

Very good recommend

I recommend this account for everyone is very good Reviewed on: 20th March 2023

Simple, effective and easy to use

Love my account - it makes looking after my business account so simple. Reviewed on: 20th March 2023

Amazing

Countingup makes life so much easier with the tools provided in the app. I wouldn't choose another bank after being with these guys Reviewed on: 20th March 2023

Not FSCS

They don’t have FSCS and this isn’t made clear. It’s not a bank. Nearly lost money and had to move it out Reviewed on: 20th March 2023

Reply from Countingup Hi Joe Safeguarding applies to all Countingup customers, with no defined limit per customer or account (besides our normal maximum account balance). This means that all the money within your Countingup account is protected. In contrast, banks are required by the regulators to participate in the Financial Service Compensation Scheme (FSCS). The FSCS acts like an insurance policy for bank accounts and pays out up to a maximum of £85,000 per eligible person, per bank, building society or credit union or up to £170,000 for joint accounts in the event of the bank or building society becoming insolvent. E-money issuers are not able to participate in the Financial Service Compensation Scheme (FSCS), and therefore your account is not protected by FSCS. This means that in the very unlikely event of PPS (or account provider) becoming insolvent, the return of your money might take longer than an FSCS claim because the distribution would be handled by an insolvency practitioner or administrator. It's worth noting that because the administrator can deduct their costs from this money, you might get slightly less than your full account balance back. Countingup takes the security of your business' funds seriously and with our safeguarding procedures in place, we would like to re-iterate that the money within your Countingup account is safe and protected. Response date: 17th September 2024

Had my first account here had to move

My first account was here, moved to Anna and Tide- much better. I do hear countingup is improving though- would consider in future if they built more reliable features Reviewed on: 20th March 2023

Reply from Countingup Hi Raj Thank you for taking the time to provide feedback, and am sorry to hear that you have left us. We always welcome customer feedback and continue to build new features in line with what our customers want to see. Our main feature is our built-in accounting service which allows business owners to keep their finances and sheets balanced ready for filing. If you ever open a new LTD business, we would love to see you again in the future. Response date: 17th September 2024

Awesome

It's been really refreshing since I started using counting up, banking made easy. Kudos Reviewed on: 20th March 2023

Fantastic business account

I have had a number of business accounts and this is by far the best. Great functions on the app, simple to keep track of accounts. Reviewed on: 20th March 2023

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