Smart Money People Logo

Countingup: Business Account reviews

4.84
Based on 2,273 reviews, last reviewed 28th Nov 2024
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very prompt with their responses via e mail Very prompt with their responses via e mail Reviewed on: 19th March 2024
Dan Highcock's avatar
Dan Highcock

Latest lowest rating:

1

Beware Small Business Owners Countingup’s Actions... Beware Small Business Owners – Countingup’s Actions Have Cost Me £20,000! I strongly advise any small business owner to think twice before banking wi... Read more Reviewed on: 28th November 2024
Folasade B's avatar
Folasade B

About this product

Review Countingup: Business Account now

Help others make smarter decisions by sharing your own experience. Write a review

Countingup Business Account reviews (2273)

Brilliant Bank

5
Everything is so easy and with the ability to send everything to my accountant I couldn't be happier. Reviewed on: 23rd March 2023

Business for your style

5
There fast efficient and help calculate so much things to save time Would recommend to anyone Reviewed on: 23rd March 2023

Quick and secure

5
Provide nice quick service and feel secure all transactions. Thanks Countingup Reviewed on: 23rd March 2023

Best bank

5
Easy to use. Keeps track of everything. Good customer service. Reviewed on: 23rd March 2023

Super easy to use

5
So easy to use this business bank account and with accounting software included, why wouldn't you use it? Reviewed on: 23rd March 2023

British Bank awards

5
I would highly recommend Countingup up to any Business owner , I got recommend a year ago by a friend and I have never had any problem with them. The services are great and customer service readily available to sort out any issue promptly Reviewed on: 23rd March 2023

Great bank really supportive

5
I've had a great customer experience, feel fully informed and know where to go if I need support. Reviewed on: 23rd March 2023

I got scammed

1
A scammer called me and took my money and counting up did absolutely nothing about it! Reviewed on: 23rd March 2023
Reply from Countingup Hi Adnan Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024
countingup logo reviews
Countingup

Excellent

5
Easy to use and understandable. Reviewed on: 22nd March 2023

so easy to set up and use

5
Absolutely amazed by haw quick it has been to set up the account and haw easy is to keep track on expenses and make payments! Reviewed on: 22nd March 2023

Review Countingup: Business Account now

Help others make smarter decisions by sharing your own experience. Write a review