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Countingup: Business Account reviews

4.85
Based on 2,662 reviews, last reviewed 22nd Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025
Zeb k's avatar
Zeb k

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025
George L's avatar
George L

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2662)

Review of the Countingup, Business Account:

Avoid This Bank at All Costs Read the 1-Star Rev...

1
Avoid This Bank at All Costs – Read the 1-Star Reviews First! I opened a staff account with this bank under my company, Motolink South Wales Limited, and deeply regret it. Today was supposed to be the first day of using the account – they sent me the card, and I’d already switched all my business direct debits over and transferred over £20,000 in various payments. As soon as the account became active… they froze it. No warning, no explanation. I messaged them via chat immediately, and as expected – no response. This is how they operate. Just read through the endless one-star reviews like I did (far too late, unfortunately). Their customer service is non-existent, and they clearly don’t care about the disruption they cause to small businesses and individuals. I now have business obligations, bills, and payments in limbo while they hold onto my funds without even acknowledging my message. I want to move every penny out of this account as soon as they unblock it – if they ever do – and I strongly advise anyone considering this bank to look elsewhere. There are far better options out there that won’t leave you in the dark and treat your money like it’s theirs. You’ve been warned – especially if you’re a business like Motolink South Wales Limited. Reviewed on: 10th April 2025

New costumer very happy until now

4
New costumer very happy until now Reviewed on: 18th April 2025

Kooky campervans

5
Business banking made easy, easy to categorise and see spending etc. my accountant also likes the ease of use. Reviewed on: 18th April 2025

Great customer service!

5
Great customer service, fees add up! Reviewed on: 18th April 2025

Thank you

4
V good service it helps me too much Reviewed on: 18th April 2025

I couldn't be more great full with the help I receiv...

5
I couldn't be more great full with the help I received when I was logged out from getting a new phone, the help and service was amazing I have recommended this bank service to a lot of friends with small businesses I no aswell xx Reviewed on: 18th April 2025

Counting Up had been with me from the very beginning...

5
Counting Up had been with me from the very beginning of my self employed journey. They have essentially been the greatest business partner I could have wished for. Reviewed on: 18th April 2025

It's been a Wonderful experience with Counting up, t...

5
It's been a Wonderful experience with Counting up, they have been outstanding and easy to communicate with when issues arise Reviewed on: 18th April 2025

Great app, great tools available for business/financ...

5
Great app, great tools available for business/financial management. Reviewed on: 18th April 2025

Great and fantastic

5
Great and fantastic experience since I started with them Reviewed on: 18th April 2025

I love using the App.

5
I love using the App. Great service Reviewed on: 18th April 2025