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Countingup: Business Account reviews

4.86
Based on 3,202 reviews, last reviewed 1st Mar 2026
48500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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8%
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1%
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0%
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1%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026
Harry b's avatar
Harry b

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026
Nicos N's avatar
Nicos N

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

1
I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024
Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024
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Countingup

Been using CU for last 5 years.

5
Been using CU for last 5 years. Massive aid to running my business effectively. Reviewed on: 16th April 2025

Great experience with this company

5
Great experience with this company Reviewed on: 16th April 2025

great app just no phone line so customer service cou...

4
great app just no phone line so customer service could be improved Reviewed on: 16th April 2025

I've had nothing but great experience

5
I've had nothing but great experience Reviewed on: 16th April 2025

Seamless experience

5
It’s a smooth, fast and stress-free experience with the app. Everything seems effortless Reviewed on: 16th April 2025

Answered me promptly when l didn't get my money did...

5
Answered me promptly when l didn't get my money did not come on time Reviewed on: 16th April 2025

A Game Changer for Small Business Owners

5
I’ve been with Countingup for 3 years now, and from the very beginning, it has been an absolute game-changer for my business. When I launched my business, I was searching for a business account that wasn’t just affordable, but also offered the essential services I needed to run things smoothly — and Countingup has delivered on every front. What truly sets them apart is the way they combine banking and accounting in one easy-to-use platform. It’s streamlined, intuitive, and has saved me countless hours that I can now invest back into my business. The additional features built into the account have helped me stay on top of my finances with ease and confidence. But perhaps the most impressive aspect of Countingup is their exceptional customer service. Every time I’ve needed support, their team has responded quickly, professionally, and with genuine care. That kind of reliability is invaluable for any business owner. I wholeheartedly recommend Countingup to anyone starting or running a business. It's not just a business account — it's a trusted partner in your Journey . Reviewed on: 16th April 2025

Really good no issues really useful with clients

5
Really good no issues really useful with clients Reviewed on: 16th April 2025

NM DELIVERY SERVICE LTD

5
Easy to use app easy to transfer money everything is very fast and simple to use Reviewed on: 16th April 2025

Fabulous Service

5
Easy and convenient to use. Good customer service. Reviewed on: 16th April 2025