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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2662 reviews)

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4.85

Based on 2,662 reviews, last reviewed 22nd Oct 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent customer service Excellent customer service never had a problem Reviewed on: 22nd October 2025

Latest lowest rating:

1

Counting up is very difficult to contact specificall... Counting up is very difficult to contact specifically if there is problem with the account very unreliable support. Reviewed on: 5th October 2025

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About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (2662)

Review of the Countingup, Business Account:

Was a victim of fraud, like other reviewers they did not help me

They did not help. Washed me hands of me. I have changed my name accordingly to avoid them trying to reach back out as the service was not what you expect. In todays cost crisis, losing money nearly ruined me. Countingup do not care. Reviewed on: 27th March 2023

Reply from Countingup Hi Robin Thank you for your feedback. We want to assure you that any money you hold with us is protected in accordance with UK regulatory requirements. Although we cannot discuss specific fraud cases publicly, we want you to know that our systems, processes, and procedures comply with UK laws and regulatory guidelines. Whenever we receive a fraud claim, we conduct a thorough assessment of all available information and additional evidence provided by the customer or other sources involved in the investigation. Based on the evidence and information at hand, we make a decision on whether a refund can be issued or not. We always explain our position and reasoning to the customer. If there is sufficient evidence to support a fraud claim, there has been no breach in the terms and conditions, and the customer hasn't compromised their account, we will provide a refund. However, there may be situations where we cannot reimburse the money lost in fraudulent transactions. This is not specific to Countingup, and any other UK bank could also make the same decision. In such cases, we will always provide a private explanation for our decision and offer guidance on the next steps to take, including how to submit additional information to support the claim. Response date: 17th September 2024

I’m very happy and is a best account

I’m very happy and is a best account Reviewed on: 18th April 2025

The best business account

The best business account, very fast,the team it's there for us all time ,help me all time Its easy to use this app and must try,all my friends I recommend.the best business account Reviewed on: 18th April 2025

Great banking, easy to manage expenses

Great banking, easy to manage expenses Reviewed on: 17th April 2025

Perfect for Small Businesses Simple, Fast and Reliable

I’ve been using Countingup for a while now, and it has been a fantastic experience. The service is clearly designed with small businesses and sole traders in mind – everything is streamlined and easy to use. Setting up the account was incredibly fast, and the app makes day-to-day banking effortless. I especially appreciate the built-in bookkeeping features, which save a lot of time and help me stay organised without needing extra software. Customer support has also been responsive and helpful whenever I’ve had questions. If you’re looking for a smart, simple banking solution that understands the needs of small business owners, I highly recommend Countingup. Reviewed on: 17th April 2025

Best app for new bussines and much more

As I new bussines I was struggling to open an account and I found counting up , I’m very grateful for the opportunity , the app is very easy to handle and can help you keep track with everything , you can also see upfront an estimation of your tax return and so on. Reviewed on: 17th April 2025

Love the easy bookkeeping, keeps easy viewing/basic...

Love the easy bookkeeping, keeps easy viewing/basic profit loss, allows me to section each of my outgoing+ incomes Reviewed on: 17th April 2025

Would highly recommend! 10/10

As a first time sole trader,I've relied 100% on counting up for all my accounts and tax self assessments.I Find the financial charges very reasonable.The customer service is very efficient and always helpful.i would have no hesitation in recommending this banking app to anyone. 10/10 countingup ,you've got my vote! Reviewed on: 17th April 2025

Very good so fare

Very good so fare. Quick to the point Reviewed on: 17th April 2025

Good and excellent .

Good and excellent . Very useful. Reviewed on: 17th April 2025

Really good for sole traders

Really good for sole traders would definitely recommend Reviewed on: 17th April 2025

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