Write a review

Go to business site

Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (3202 reviews)

View other Countingup products

4.86

Based on 3,202 reviews, last reviewed 1st Mar 2026

48500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Thanks for providing such a wonderful service Thanks for providing such a wonderful service Reviewed on: 1st March 2026

Latest lowest rating:

1

Very bad experience I can’t wait to move to another... Very bad experience I can’t wait to move to another bank you charge me for bank transfer from my clients that are like from bank to bank you don’t giv... Read more Reviewed on: 13th February 2026

Read all reviews See your review

About this product

Countingup offer an all-in-one business current account with built-in accounting and tax tools.

With Countingup’s business account, you can accept payments as soon as your account is open. You can also use the app to create and send unlimited professional invoices for free, and receive alerts when you’ve been paid.

Countingup business account reviews help you find out what it’s really like to be a customer. If you’ve used Countingup before, you can also leave a review and share your experience.

Countingup Business Account reviews (3202)

Review of the Countingup, Business Account:

I have been paid for my first month work and transfe...

I have been paid for my first month work and transferred fund to my own current bank they suspended the payment and asked me questions that no bank ever asked taking 24 hours to repond emails and chat every time they asking something else and takes another day! What an embarrassment and shame if I didn’t get letter from post would have never opened with them absolutely joke account on hold still and can’t transfer my money . Reviewed on: 1st October 2024

Reply from Countingup Hi Azem, Thank you for taking the time to share your experience. We know it’s far from ideal when things like this happen. The suspension you’ve mentioned is usually due to internal processes that we have in place to comply with regulatory requirements. While these checks may sometimes seem abrupt, they’re needed to keep all our customers safe. Delays or interruptions with payments can be frustrating but we’re here to help and make sure this is resolved quickly. Please contact us by messaging us in-app or by emailing [email protected] so we can take a closer look at your case and pass it on to the appropriate team. Speak soon. Response date: 24th October 2024

Really enjoyed your services and your bank protect c...

Really enjoyed your services and your bank protect customers funds Reviewed on: 3rd February 2025

Reply from Countingup Hi Abdullah, thank you for leaving us a 5 star review. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Response date: 5th February 2025

Great app, invoicing is so easy and very professional

Great app, invoicing is so easy and very professional Reviewed on: 3rd February 2025

Reply from Countingup Hi David, You’ve made our day! We’re so glad you’re enjoying Countingup. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Excellent bank

Really good from the start very on the wall always good with customer service real happy have two accounts running have not experienced any faults Reviewed on: 3rd February 2025

Reply from Countingup Hello, thanks for taking the time to leave us a review! We’re so happy that you’ve had a positive experience with your recent communication with us. We’re here to make it easier for you to run your business - so any time you need us, just get in touch by messaging us in-app. Response date: 5th February 2025

Easy to use, make and send invoices seamlessly.

Easy to use, make and send invoices seamlessly. All round the best online bank that I have used. Reviewed on: 3rd February 2025

Reply from Countingup Hi David, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account so far, and you're happy about the accounting features. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 5th February 2025

Excellent Quick service response fast

Excellent Quick service response fast Reviewed on: 3rd February 2025

Reply from Countingup Hello, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025

I cannot pay in a commission cheque because no post...

I cannot pay in a commission cheque because no post office branches have the right envelopes. I have sent several emails about this and received no reply. I was sent a link so that I could vote in this. Reviewed on: 3rd February 2025

Reply from Countingup Hi Belinda Thank you for taking the time to provide feedback. I am sorry to hear that you have been unhappy with the service. I can see that my colleague has been in contact with you directly via email to discuss this further with you. Please note that the. support team are available 9am - 5pm, Monday - Friday. We will always ensure that we will get back to you as soon as possible within this time. Response date: 6th February 2025

Excellent

Was good very handy and easy to use Reviewed on: 3rd February 2025

Reply from Countingup Hi Josh, We’re so happy that you’re enjoying your account and find the app so easy to use Response date: 5th February 2025

Only good words about Countingup

They been recommended to me by a friend . I'm extremely happy with customer support. Easy to manage everything with the app. I have 3 words for them. Fast, efficient, professional Reviewed on: 3rd February 2025

Reply from Countingup Your 5-star review made our day Robert, thank you! We’re glad that you’re enjoying the features that Countingup has to offer. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon Response date: 5th February 2025

Good experience with you!

Good experience with you! I am happy! Reviewed on: 3rd February 2025

Reply from Countingup Hi Marcela, thank you so much for taking the time to write such a lovely review Response date: 3rd February 2025

Set up process

The soft ware is very simply to u Reviewed on: 3rd February 2025

Reply from Countingup Hi Izzy, we’re so happy that you’re enjoying your account and find the app so simple to use Response date: 3rd February 2025

Alternative products

Business Banking
from Ulster Bank 3.60 from 4 reviews
Business Accounts
from United Bank UK 4.00 from 1 reviews
Business Banking
from HSBC 2.18 from 217 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub