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Covered2go: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (1555 reviews)

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4.88

Based on 1,555 reviews, last reviewed 21st Nov 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

11%

2 star

Latest highest rating:

5

Good service providing a feeling of confidence. Good service providing a feeling of confidence.. Sensible, sensitive enquiries shows that the company is a reliable insurer Reviewed on: 21st November 2025

Latest lowest rating:

1

Avoid I have been robbed of my phone while on holiday. Despite paying £119 for the Platinum cover, their claims company refuses to pay because I didn't go t... Read more Reviewed on: 20th December 2023

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About this product

Covered2Go travel insurance provides cover for a range of trips.

You can choose from single trip or annual cover and there’s 24-hour emergency medical assistance. There are specialist options available including cruise cover and winter sports cover.

Covered2Go travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Covered2Go before, you can also leave a review and share your experience.

Covered2go Travel insurance reviews (1555)

Review of the Covered2go, Travel insurance:

I've always found Covered2go very reliable and easy...

I've always found Covered2go very reliable and easy to insure with. Their pricing seems to be competitive, although last time it had gone up rather more than I expected, but that might be to do with my age! Reviewed on: 22nd August 2024

Had to change dates due balkan air pulling out of...

Had to change dates due balkan air pulling out of uk the customer service was excellent changed dates no problem Reviewed on: 23rd July 2025

Easy to navigate web site with clear contents.

Easy to navigate web site with clear contents. Reasonable price. Reviewed on: 23rd July 2025

Top tier travel insurance

This was recommended by my father many years ago and we have been using covered2go ever since. The website is easy to navigate and the quotes are instant. Even as I have gotten older and now have a medical issue to plan for, the website is easy to add on for exemptions or additional insurances required. I recommend it to other people also. Great value especially as it gives you options for level of cover too. Reviewed on: 23rd July 2025

Excellent customer service

Call handler was very friendly,explained every detail covered and very professionallyThe medical screening was discussed sensitively. Reviewed on: 22nd July 2025

Website very easy to navigate.

Website very easy to navigate. Coverage offered was more than ideal for me. Reviewed on: 20th July 2025

good advice from knowledgable and patient agents.

good advice from knowledgable and patient agents. Reviewed on: 19th July 2025

I wouldn’t use anyone else

I have been using Covered2go for many years and have always found them to be competitive on price with excellent cover and friendly, professional service. I have, luckily, never needed to make a claim. However, I have, on more than one occasion, needed to contact them because I’ve lost the emails with my insurance certificates. I have always had a speedy response, no fuss, no ‘we’ll send another when we can,’ just the certificate with a covering note by return email. Perfect. Reviewed on: 18th July 2025

After messing up my quote on my phone, I rang to sor...

After messing up my quote on my phone, I rang to sort it out. Gracie was very kind and explained very straightforward the instructions I had to follow and within 5 minutes my policy was set up. Excellent service. Reviewed on: 18th July 2025

Never had to claim but the policies are extremely co...

Never had to claim but the policies are extremely comprehensive, no hiding behind smokescreens. They are excellent value for money with most activities listed which can be covered, if not listed covered2go will contact the underwriters to quote any additional premiums. Fantastic customer service, always friendly and helpful. Reviewed on: 18th July 2025

Excellent customer service made the process easy

Louise helped me with the process as I had medical extras to add and was unsure how to do it first time I used them - used them every year since great customer service and very good price too Reviewed on: 18th July 2025

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