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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Brilliant service

5
Went though cycle plan and had to deal with customer service. Fantastic, friendly and really caring. Great stuff! Reviewed on: 7th September 2023

Quick, easy, professional.

5
Amazing experience 2 years in the row. Easy, quick, professional, affordable and peaceful in mind. Reviewed on: 7th September 2023

Cycleplan

5
Very satisfied whit the insurance. I would recommend to everyone Reviewed on: 7th September 2023

Easy to deal with

5
Very friendly and efficient staff in taking out cover. Reviewed on: 7th September 2023

Review

4
The cycle insurance was good, easy to apply to. Good deal. Reviewed on: 7th September 2023

eBike Insurance

5
Excellent product. I can now rest easy knowing my eBikes are covered Reviewed on: 7th September 2023

Easy to set up

5
Very easy to set up, the customer service agent was great on explaining the police and prices Reviewed on: 7th September 2023

Excellent customer service

5
The customer service over received was outstanding and straight to the point and extremely helpful extremely worthwhile and worth the money what they've charged me overall 100 for everything Reviewed on: 7th September 2023

Customer service

5
I've been the happy recipient of the very good service you guys provided Reviewed on: 7th September 2023

Great company to deal with.

5
Easy to contact, pleasant and understanding staff. Process is easy to follow.and adapt to suit your circumstances. A pleasure to do business with. Reviewed on: 7th September 2023