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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

fab customer service

realy helpful and patient staff, had a few questions/concerns about taking my bike abroad which after sort conversation with a real person, a rare thing these dys when calling customer services, all my worries were put to rest. Reviewed on: 20th July 2022

Bike insurance

Was really pleased to get this free at the beginning with a bike purchase. I decided to continue it as the price couldn’t be beaten and coverage more than adequate Reviewed on: 20th July 2022

Efficient and easy to book with

First time we insured electric bikes and Cycleplan made the process simple, economical and user friendly. Reviewed on: 20th July 2022

Fast, efficient and well priced

The service is swift and easy to use. The website explains the options and the prices are very competitive Reviewed on: 20th July 2022

piece of mind.

I would recommend Cycleplan to every cyclist in the UK. Reviewed on: 20th July 2022

Excellent all round service.

Insurance as good as my lovely Ribble bike! Reviewed on: 20th July 2022

Fantastic company

Found this company to be very easy to understand and very helpful. Found the cover I needed with ease and if I've ever needed to contact them, they have been helpful and always cheerful. And to top it off the cost is the best for the cover I have . Reviewed on: 20th July 2022

Does the job

Good value for money was easy to sign on with this company Reviewed on: 20th July 2022

Great protection and service!!

Cycleplan are really engaging with their customers and are happy to answer any queries or offer help. I have an electric bike which I feel reassured has the best protection and insurance out there with Cycleplan. Thank you Reviewed on: 19th July 2022

easy and professional

insured e bike easily but then needed to amend policy on phone and lady at customer service was awesome. Reviewed on: 19th July 2022

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