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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

fantastic cycleplan

5
great company good prices nice people to chat to very helpful good info and response Reviewed on: 18th July 2022

Great service and cover

5
Arranging cycle insurance was very quick and easy. Their website answered all my questions and the insurance quote was clear and comprehensive. Communication was super efficient and I would definitely use them again. Reviewed on: 18th July 2022

Hassle free insurance.

4
No nonsense, hassle free insurance. Reviewed on: 18th July 2022

Not sure about this company

2
I am unsure whether the Company will use every excuse not to pay if claim is made. All contact I have had is about how they are not liable Jury is out Reviewed on: 18th July 2022

Terrific

5
Very helpful during the claim and were very practical. Reviewed on: 18th July 2022

Great insurance package

4
Good price good service and timely covering the items I wanted Reviewed on: 18th July 2022

Essential cycle insurance

5
Essential insurance that's essentially good Reviewed on: 18th July 2022

It makes me feel very relaxed that my bicycle can be replaced should something happen to it such as it being stolen etc

4
It was very easy to take out this insurance without any unnecessary complications. Reviewed on: 18th July 2022

Simple and clear

5
Very easy to set up, and very informative via email afterwards Reviewed on: 18th July 2022

Bicycle insurance

5
They give a good comprehensive insurance Reviewed on: 18th July 2022