Smart Money People Logo

Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Easy cycle insurance

4
Very easy to get cover and no problems thus far Reviewed on: 18th July 2022

Cycle Customer

5
Good experience and would definitely recommend. Reviewed on: 18th July 2022

This insurance does what it says on the tin

5
Am always very happy with the service that I get from the Team at Cycleplan - friendly professional people (who also cycle !!) Reviewed on: 18th July 2022

Easy understanding company

5
Easy correspondence from start to finish. Reviewed on: 18th July 2022

No issues

5
Not had to claim but seems alright so far Reviewed on: 18th July 2022

Always friendly and helpful.

5
The staff are always friendly and helpful. Reviewed on: 18th July 2022

Well timed, excellent service

5
I recently purchased a new bike and was able to add my sons bike direct to the policy giving instant cover for the both of us. Really great service received. Reviewed on: 18th July 2022

Great company

5
I'm very happy with cycleplan.very quick and easy to activate my plan. Reviewed on: 18th July 2022

Fantastic service

5
I Needed insurance very quickly as my bike was too valuable for my house insurance to cover. I realised this as I was heading home with my bike, on the train. I needed cover quickly and the web site was easy to navigate and had my cover all confirmed in about 20 minutes.Fantastic service Reviewed on: 18th July 2022

Brilliant

5
I did all quote and completed insurance, paid yearly and recently updated my address with no problems. Easy to deal with and would not hesitate to recommend. Reviewed on: 18th July 2022