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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Reliable

5
Helpful, easy to contact, quick decisions. Great cycle tips Reviewed on: 1st October 2021

Value for money

5
Fast and simple to do and good value too. Reviewed on: 1st October 2021

Great

5
Really happy with the company! Keep up the good work Reviewed on: 1st October 2021

Decent company

4
Best cycle plan to take soo easy yo apply and are really good at giving peace of mind Reviewed on: 1st October 2021

Be safe and secure

5
Bringing. Safe and secure is a great relief for me and my family Reviewed on: 1st October 2021

Professional and available

5
Always there and keep me informed and up to date. When needed were ready to help me out. Reviewed on: 1st October 2021

Excellent company

5
I've been with cycleplan for over 4 years and found the premiums to be very reasonable, I've made 2 claims one for damaged derailleur after a fall and the second for a replacement bike after a crash and both occasions I got excellent service and quick payout. I would recommend to anyone who has high end bikes that they want to insure Reviewed on: 1st October 2021

I will definitely recommend this to people.

5
I was very impressed with the way they dealt with me when my bicycle get stolen. Reviewed on: 1st October 2021

Quick and Easy to use

5
Easy to set up, quick response time and bike friendly staff Reviewed on: 1st October 2021

Good value and clear T&C

4
I like that they explain everything clearly. You know exactly where you stand. Reviewed on: 1st October 2021