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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

I'm been with this company for long time i never change

5
Perfect insurance company and prices Reviewed on: 16th September 2021

Simple clear cover and quick to settle a claim when needed.

5
i've been with Cycleplan for at least 3 years, it's always a good price and they replaced my bike quickly when it got stolen. Reviewed on: 16th September 2021

amazing

5
a great customer experience on insurance for bikes Reviewed on: 16th September 2021

Brilliant service and peace of mind for customers

5
All communication is swift and efficiently dealt with. There is a lot of self help information available too so that the customer can try to resolve issues themselves. The documentation is provided online immediately. Reviewed on: 16th September 2021

Easy and effective

5
I found it really simple to get insured and within minutes I was fully covered and on the road with peace of mind. Reviewed on: 16th September 2021

Friendly and customer friendly insurer

5
Arranging my bike insurance was extremely easy and I found the customer support to be very friendly and professional. Reviewed on: 16th September 2021

Tailored

4
They offer a completive structure which enables you to meet your requirements. Reviewed on: 16th September 2021

Smart

5
Excellent service. Peace of mind Reviewed on: 16th September 2021

Cycltastic!

5
I have had no problems with Cycleplan and I am really happy with the service provided Reviewed on: 16th September 2021

Great cover

5
Great cover and a really fair policy compared to others. Reviewed on: 16th September 2021