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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

A Quick, good value way to insure your bicycle and feel confident that you are covered.

5
The website was easy to use and gave relevant advice. The cost was fair. Reviewed on: 12th August 2021

Good Cover but expensive

4
The cover included in this was very good however it seemed to be very pricey and probably cheaper to just add a bike as part of home insurance. Reviewed on: 12th August 2021

Very easy

5
It's very easy to choose and appy for cover. Really decent price and lots of tips to keep you and your bike safe. Reviewed on: 12th August 2021

Pedalling with confidence

5
I’m so happy having my insurance because I feel protected and my metallic partner with wheels is safe with me. I’ve used one my insurance and the quality service is amazing. I recommend it thoroughly Reviewed on: 12th August 2021

Easy to get the right cover for all MTB requirements!

5
Walked me through all aspects of the cover and what I could be covered for. All optional not pushed to take anything. Seamless and quick process. Reviewed on: 12th August 2021

Important protection.

5
Straight forward way to prtotect yourself and bike. Reviewed on: 12th August 2021

Great value

5
Good policy, very reasonable price. Haven't needed to contact them so can not comment on customer service. Gives peace of mind Reviewed on: 12th August 2021

Easy and Competitive

5
I have insured twice with this co, both times with multiple bikes. Its easy to do online, well explained and they offer great cover at a competitive price. Please to recommend them Reviewed on: 12th August 2021

Quick, easy and good value

5
Bike insurance made simple. Very good value. Personal customer service Reviewed on: 12th August 2021

Polite, Efficient, Patient and reassuring

5
As a senior citizen cyclist and new to cycle insurance I was treated, by the call handler, with respect and the policy and my questions were answered in a confident and reassuring way that gave me confidence that I had made the right choice by choosing Cycleplan. Reviewed on: 12th August 2021