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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

New E bike covered by Cycleplan

5
At the end of May 2021 I purchased an E bike. It arrived from London 85% built as expected and I asked the local bike mechanic to build it for me. When he brought my bike to my home he said to immediately get it insured with Cycleplan which I did. Having my E bike insured with Cycleplan means I know I am covered for any nasty surprises involving my E bike and Cycleplan is recommended by bike experts. Reviewed on: 11th August 2021

No fuss

5
Automatic renewal but after change of address. One phone call, answered quickly, helpful person on the other end and job done, just like that and just as any company should be able to achieve. Reviewed on: 11th August 2021

Easy and no fuss

5
Quick and easy to purchase and the documentation is clear on what is covered and what I need to do to (for example gold secure lock, secure shed, etc.) Reviewed on: 11th August 2021

The Ineos Grenadiers of Bicycle Insurance!

5
Friendly, professional and effective. Reviewed on: 11th August 2021

Amazing value for money!

5
Have been with CYCLEPLAN for a number of years now and wouldn’t change insurer! Great value for money, great customer service and settled a claim with no issues!! Reviewed on: 11th August 2021

Affordable, simple - a decent policy for any level cyclist

5
So looked around and settled on cyvlrplsn due to its uncomplicated offering. Yet to claim but do far do good. Reviewed on: 11th August 2021

Top

5
Absolutely bang on service very quick setting insurance up and very professional Reviewed on: 11th August 2021

Amazing

5
Easy and painless, straight forward Reviewed on: 11th August 2021

Good value

5
Difficulty with some companies because I had made a claim after losing a hearing aid. Not a problem for cycleplan Reviewed on: 11th August 2021

Good price

5
Hood insurance for a great price Reviewed on: 11th August 2021