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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

accident

1
Got knocked off my bicycle 18 months ago. When I contacted cycleplan to report it they were not really interested and very unhelpful. had to use lawyers to claim for damage to my bicycle, clothing and for my injuries (broken bones in hand, cracked ribs, pneumothorax cuts and bruises) Reviewed on: 27th August 2020

Excellent

5
The only cycle insurance you need Reviewed on: 26th August 2020

Good value

4
I'm very happy with the level of cover for the price. I haven't ever made a claim but the peace of mind is very welcome. Reviewed on: 25th August 2020

Good value

4
Good value & renewal doesn’t skyrocket the following year. Reviewed on: 25th August 2020

Insurance

5
Is very good experience and i am happy with that Reviewed on: 25th August 2020

Sensible repeat insurance

4
Our family has bike insurance and they do the right thing on insurance pay outs and repeat annual reductions Reviewed on: 25th August 2020

Excellent Service

5
Great customer service team, fabulous price...would highly recommend Reviewed on: 25th August 2020

Great company

4
Reasonable insurance and great helpful tips keeping bike and self safe Reviewed on: 25th August 2020

Easy to set up

5
All good so far. Was very easy to set it all up and costumer service guy was professional and easy to understand. No complaints from my end. Reviewed on: 25th August 2020

gold star

5
Amazing prompt service and good advice available too Reviewed on: 25th August 2020