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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Quick and simple

3
Quick quote with good price. Quote, bought and paid for in a matter of minutes. Reviewed on: 1st July 2020

Excellent

5
Excellent great insurance company Reviewed on: 1st July 2020

Good value thorough cover

5
Good renewal Simple Straight forward Competitive Reviewed on: 1st July 2020

Cycle insurance

5
No fuss no bother, just great customer experience Reviewed on: 1st July 2020

Quick, well priced

5
Good comprehensive product, no annual price hikes, very happy Reviewed on: 1st July 2020

good

5
Easy to set up, fortunately I didn't have to make a claim yet. Reviewed on: 1st July 2020

Brilliant service brilliant cover

5
An excellent company to work with. Professional, friendly, efficient And good value for money Reviewed on: 1st July 2020

Good company

5
I am extremely satisfied with this insurance company, the insurance I took out is for the use of an electric bike, The cover and details are what I required and they are the type of company that keeps in touch with appropriate newsletters and updates all that I want. Reviewed on: 1st July 2020

Recommended by a friend

5
Had a friend involved in RTA while cycling No insurance Big claim from 3rd party They then found out about Cycleplan They have since insured and now recommended them to me as I’ve just started electric cycling Needed insurance and Cycleplan fitted the bill ideally ! Malc Reviewed on: 1st July 2020

Simple Easy No Hassle

5
Had to insure 2 eBike at 2addresses. You made it simple for me and gave me confidence to insure with you. Reviewed on: 1st July 2020