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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Easy No Fuss

5
I have been using Cycleplan for 2 years and never had a problem. Easy to fill in no annoying E Mails or phone calls from them. I know it their if I need and that's all I want to know. Reviewed on: 7th September 2018

Great flexible policy

5
Found the website easy to use and love the ability to be able to build a policy suitable for my needs from the various options available rather than a “one size fits all” approach! Reviewed on: 7th September 2018

Great service

5
Easy and straight forward protection. Reviewed on: 7th September 2018

Easy to make bespoke

4
Been with cycleplan for a few years. Found the service easy to tailor fit to my needs, range of bike values not a problem and no need to make up the value of my bike with accessories as advised to do by a rival. Insurance costs are competitive too for the level of cover provided. Reviewed on: 7th September 2018

Great Policy with maximum cover

5
Easy to use website with the ability to pick and choose various elements within the cover and all provided at a great price. Highly recommend. Reviewed on: 7th September 2018

Good service

4
User friendly, tried out on a free trial and will continue to use after! Reviewed on: 7th September 2018

Great easy service.

5
Easy to use and quickly set up. Reviewed on: 7th September 2018

no hassle so far!!!

4
I haven't had to make a claim so I can't say about that but it is easy to pay for by direct debit. Reviewed on: 7th September 2018

My Son !!

5
My Son who lives and works in Portmouth has had two cycles stolen in the last 3 years, I have told him just how easy and affordable Cycleplan insurance is !! typical 22 year old just never gets around to doing it he needs a push. Reviewed on: 7th September 2018

Great, easy, peace of mind

5
Was very easy to fill in the plan, all explaind well, peace of mind now our bikes are covered. Reviewed on: 7th September 2018