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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Amazing customer service

5
Their customer service team was so helpful and talked me through everything with no rush at all. Reviewed on: 29th August 2018

Great company

5
So easy to sort out, great people Reviewed on: 29th August 2018

Happy customer

5
I've been very happy with Cycleplan as a customer for the last few years. All very simple, convenient and good prices. Reviewed on: 29th August 2018

Great value insurance

5
Good cover for a reasonable price. I recommend adding Public Liability cover - £1M cover seems cheap for only about £2.50 extra, and gives you the peace of mind that you are fully insured against all eventualities. Reviewed on: 29th August 2018

Recommended

4
Good service, good prices especially with first year discounts Reviewed on: 29th August 2018

Comprehensive cover

4
Good cover with plenty of choice. Flexible, user-friendly service. Reviewed on: 29th August 2018

Great saving

5
Best insurance that I have used so far. Reviewed on: 29th August 2018

Sterling work

5
Does the job with no hassle I'm pleased with everything they have done so far. Reviewed on: 29th August 2018

Incredible experience

5
Solved my problem in a few days, really helpful and can advise you in anything Reviewed on: 29th August 2018

Easy and effective

5
Cycleplan was an easy choice for me after seeing the superb service they provided for my husband. They are easy to contact, have easy to understand policies and are always kind and understanding. Highly recommended! Reviewed on: 29th August 2018