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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Good experience

5
Never had to claim but experience so far good. Reviewed on: 28th August 2018

Cycling insurance

4
It is been a great choice to get insured with this company Reviewed on: 28th August 2018

Great service at a reasonable price

5
While I haven’t yet needled to claim on the insurance st least it gives me peace of mind every time I venture out thus I don’t worry about the things which could spoil my day Reviewed on: 28th August 2018

Good experience with Cycleplan

5
I have had very good experience with cycleplan - they have been very helpful! Reviewed on: 28th August 2018

It does what it says on the tin

5
Great product, fair prices and outstanding customer service. 10/10 Reviewed on: 28th August 2018

Simple and efficient

4
Straightforward search for the cover I needed, prompt communication and a simple application process furnished the insurance required at a reasonable price. Reviewed on: 28th August 2018

Great service, good prIce

4
Good service, both bikes are covered by insurance and customer service really good. Reviewed on: 28th August 2018

Cycle plan

5
Great value for money I have recommended to my work colleagues who in to cycling Reviewed on: 28th August 2018

It just makes sense

4
Caught the Mamil curse and back on the bike, except the roads are not the same as when I was a lad. It does not make me safer, but I feel happier knowing the me and my bike are covered should the unwanted accident or theft happens . Reviewed on: 28th August 2018

Simple, quick and surprisingly responsive... Love these guys!

5
From the first moment I got an 8-week free plan with my new e-bikes, it's been an easy journey. The web site registration was one of the best I've come across. Then when I needed to check something they answered the phone quickly and had me sorted in under 2 minutes. Nothing was too much trouble. In fact I was gobsmacked at how good they were... and the cost was pretty good too! Reviewed on: 28th August 2018